Shipping Policy

Last Updated: July 6, 2026

At BuddyShelter, we are committed to getting your orders to you as efficiently as possible. Please review the details below regarding our shipping and processing procedures.

1. Order Processing Time

Once your order is successfully placed, our team begins preparing it for shipment.

  • Processing Period: Your order will be processed within 1 to 2 business days.
  • Please note: Orders are not processed or shipped on weekends or public holidays.

2. Shipping Charges

We aim to provide transparent and fair shipping rates.

  • Variable Pricing: Shipping charges are determined based on the availability and location of our suppliers.
  • Calculation: Because we source products from various partners, the final shipping cost for your specific order will be calculated at checkout based on the supplier associated with those items.

3. Tracking Your Order

Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information. You can use this link to monitor the progress of your shipment as it makes its way to you.

4. Shipping Delays

While we strive to meet our estimated delivery timelines, external factors—such as courier delays, seasonal high volumes, or supplier logistics—may occasionally cause shifts in delivery dates. We appreciate your patience should any unexpected delays occur.

5. Delivery Address

Please ensure that your shipping address is correct at the time of checkout. We are unable to redirect packages once they have been dispatched. If you notice an error in your address, please contact us immediately at support@buddyshelter.com.

6. Contact Us

If you have questions about your order’s shipping status or need assistance, please feel free to reach out to our team: